Policy

Privacy Policy

The Nakshara ("we," "us," or "our") operates thenakshara.com (the "Services") to provide you with a curated shopping experience for handmade watch straps and accessories. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: June 30, 2026

01 — Collection

Personal Information We Collect

Depending on how you interact with us, we may collect:

Contact details — name, billing address, shipping address, phone number, and email address

Payment information — processed securely through third-party payment providers (we do not store your full card details)

Order and transaction information — items viewed, added to cart, purchased, returned, or exchanged, along with order history

Communications — information you share when contacting us for support or inquiries

Device and usage information — IP address, browser type, and how you interact with our website (collected automatically via cookies and similar technologies)

02 — Sources

How We Collect This Information

Directly from you — when you place an order, create an account, or contact us

Automatically — through your use of our website (cookies, analytics)

From service providers — such as our payment processor or shipping/courier partners, who may share relevant transaction details with us

03 — Use

How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including arranging shipping and handling returns or exchanges

Communicate with you about your order, account, or inquiries

Provide customer support

Improve our products, website, and overall shopping experience

Detect and prevent fraud or misuse of our Services

Send marketing or promotional communications — only if you've opted in, and you may unsubscribe at any time

Comply with applicable Indian law or respond to valid legal requests

04 — Sharing

How We Share Your Information

We do not sell or rent your personal information. We may share it only with:

Service providers who help us operate — such as payment gateways, courier/shipping partners, website hosting providers, and customer support tools — solely to perform services on our behalf

Legal and compliance purposes — if required to comply with Indian law, respond to a legal request, or protect our rights, users, or the public

In connection with a business transition, such as a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction

We do not share your information with third parties for their own independent marketing purposes.

05 — Cookies

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, though some features of our website may not function properly without them.

06 — Security

Data Security

We use reasonable security practices and procedures to protect your personal information, consistent with the requirements of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

07 — Retention

Data Retention

We retain your personal information only as long as necessary to fulfill your order, maintain your account (if applicable), comply with our legal obligations, resolve disputes, and enforce our agreements.

08 — Your Rights

Your Rights

You may contact us to:

Request access to the personal information we hold about you

Request correction of inaccurate personal information

Request deletion of your personal information, subject to our legal obligations (for example, order and tax records we are required to retain)

Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at hello@thenakshara.com. We may need to verify your identity before processing your request.

09 — Children

Children's Data

Our Services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

10 — Third Parties

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies independently.

11 — International

International Visitors

If you are accessing our Services from outside India, please note that your information will be processed in India, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer and processing.

12 — Governing Law

Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules made thereunder.

13 — Changes

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any changes will be posted on this page with a revised effective date.

14 — Contact

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@thenakshara.com